"Let me polish your favorite items!" The origin of customer service discovered by a leather-loving "Tsutae-te"

「愛用品、磨かせてください!」革を愛する“つたえ手”が見つけた接客の原点

"Please let me polish it for you!" These are the words that spill out unconsciously when faced with a customer's beloved item. Rather than selling products, we help them choose them together and support them over time as they continue to use them. A staff member at Tsuchiya Bag Manufacturing, who has been with the company for three years, talks about the work philosophy of "conveying leather."

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