Pick Up

My dream from 10 years ago was to be a "randoseru store owner." Why I am now standing in the shop wearing the same uniform as my mother

March 12, 2026 │ Harisley Official Note

The dream of Riru Suzuki, who was in the third grade at the time. Now, she stands at the same Tsuchiya Kaban store as her mother. As both mother and daughter, and mentor and mentee, why did they choose to work at "Tsuchiya Kaban"? Discover the appeal of working at Tsuchiya Kaban that transcends generations.

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「コールセンターっぽくない」と言われる理由。土屋鞄製造所のカスタマーサポートが大切にする「声のその先」
The reason we are told we "don't sound like a call center." How Tsuchiya Kaban's customer support values "what lies beyond the voice."
|ハリズリー公式note
We interviewed our customer support team to learn how they pursue proposals that are "uniquely Tsuchiya Kaban," aiming to provide service that exceeds our customers' expectations. Read more...
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|OTEMOTOオ・テモト
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